Terms of service

Terms of Service - SensorySoftShop - Last Review: 01st March 2026

Welcome to the SensorySoftShop website; https://sensorysoftshop.com/ (“the Site,” “we,” “us,” or “our”). SensorySoftShop provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by these Terms. If you do not agree to these Terms, please do not use this Site in any way.

Additionally, SensorySoftShop reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.

Description of Service

SensorySoftShop is an online retailer of high-quality goods offered at great values to the consumer. Membership allows customers to purchase a variety of products, from accessories to essentials, exclusively offered to our members monthly.

Membership Eligibility

Membership for SensorySoftShop is free. However, our membership services are not available to users under the age of 18 or to members who, at our discretion, have been suspended or removed from the SensorySoftShop systems. Members agree to all terms of service and must only apply for membership if eligible.

Notice

SensorySoftShop may contact you or provide you with service-related and/or promotional notices by means of postal mail, electronic mail, general site notifications, and more using the contact information you have provided to us.

Pricing Policy

At SensorySoftShop, we are committed to providing our customers with great quality products at low prices. Our products are sold online only at limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Site. Please be aware that variations in style, color, size, shape, and look may occur. If you are not satisfied with your purchase, please review our Returns Policy section for further assistance. All prices on the site are listed in Australian Dollars (AUS$).

International Shipping

The goods will be imported on behalf of the consignee/buyer. The consignee authorizes SensorySoftShop to import the goods on their behalf. Further, the consignee/buyer agrees that SensorySoftShop may delegate the obligation to import the goods on their behalf to a subcontractor (e.g., customs broker). The consignee will pay the taxes and duties in addition to the purchase price of the goods.

Site Use

You cannot access or use the SensorySoftShop website for any illegal or unauthorized purpose. Harassment in any manner or form on the Site, including via email and chat or by obscene or abusive language, is strictly forbidden. Although SensorySoftShop cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site to harass, abuse, or harm another person, or to contact, advertise, solicit, or sell to any user without their prior explicit consent.

User Submissions

SensorySoftShop strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to SensorySoftShop on or by this Site shall be and remain SensorySoftShop property. Users assign all property rights and interests to SensorySoftShop, allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, SensorySoftShop shall be under no obligation (1) to maintain any comments in confidence; (2) to pay users any compensation for any comments; or (3) to respond to any user comments.

Correction of Site Errors

The information on the SensorySoftShop website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing, and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.

Indemnity

By using this Site, you agree to indemnify and hold SensorySoftShop (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages, and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

Modification/Termination of Website

SensorySoftShop reserves the right to modify or terminate the website at any time without prior notice. In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. SensorySoftShop shall not be liable to you or any third-party for any termination of your access.

Third-Party Links

To improve our Site, SensorySoftShop may use and promote services provided by outside third parties. However, even if the third party is affiliated with SensorySoftShop, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability, or availability of any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience, and therefore you access them at your own risk.

We are not responsible or liable for any loss or damage of any sort incurred as a result of any dealings with any third-party website or merchant or operator of such a third-party website.

Disclaimer of Warranty

All content, products, and services on the Site, or obtained from a website to which the Site is linked (a “linked site”), are provided to you “as is” without any guarantees or warranty. In connection with all content, products, and services on this Site, SensorySoftShop makes no warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security, or accuracy. Use of the product by a user is at the user’s risk.

Limitation of Liability

SensorySoftShop shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages that result from the use of, or the inability to use, the Site or any linked site, even if SensorySoftShop has been advised of the possibility of such damages. 

Privacy Policy

This website is owned and managed by SensorySoftShop ("we", "our", "us"). The term "our online services" refers to SensorySoftShop and our pages on third-party social media platforms such as Instagram, Facebook, Pinterest, and any other platforms we own or operate from time to time. The term "our services" refers to our online services and any of our other products and services. If you use any of our services, we will refer to you as "user", "visitor", "you", "your", or "yours" in this policy.

This Privacy Policy discloses the privacy practices for our site and various related services (together referred to as the “site”). We are committed to protecting your privacy online. Please read the information below to learn about your use of this site:

Information Collection and Use.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. 

If, after opting in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at relax@sensorysoftshop.com.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-Party Services

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than either you or us. So if you proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards